How to get a refund from Loganair for a cancelled flight?
If your Loganair flight has been cancelled, you may get a refund.
If your Loganair flight has been cancelled, you can request a refund. Under Regulation UK 261, airlines are obligated to provide refunds and in certain cases, flight cancellation compensation. Ensure you claim your refund for the cancelled flight. The best part? The money will be directly deposited into your bank account.
Rest assured, obtaining a refund from Loganair is a simple process.
1. Loganair Refund for Cancellation After Brexit
Looking to claim compensation or get a refund for your Loganair flight after Brexit?
When it comes to flight compensation, not much has changed since the United Kingdom’s departure from the European Union in early 2020. Previously protected under EU law, you are now safeguarded by the new UK law, Regulation UK261, which closely mirrors its predecessor, EU compensation regulation, Regulation (EC) No 261/2004.
Rest assured, you still have the right to protection against flight delays, cancellations, and flight overbooking. The main difference is that, when filing a compensation claim, you will primarily refer to UK law. And there is one more distinction to note: your compensation will be in British pounds sterling (£) instead of Euros (€).
Read more: Regulation EC261 vs UK261
1.1 Regulation UK261
This is the new regulation — Regulation UK 261.
The Regulation UK 261 (just like the Regulation (EC) No 261/2004) encompasses a set of rules that address compensation for flight delays, cancellations, and denied boarding. While this article primarily focuses on Loganair, it’s important to note that these regulations apply to other airlines as well, including popular UK carriers like British Airways, easyJet and TUI, as well as airlines registered in EU countries.
It’s worth mentioning that UK law extends its reach to airlines beyond just UK carriers. To gain a thorough understanding of all potential scenarios, we kindly recommend consulting our comprehensive guide on Regulation UK261.
If your Loganair flight has been cancelled, delayed, or you’ve been denied boarding, it’s crucial to know your rights. You have the right to care, and you may also be eligible for flight compensation. Various situations warrant compensation.
In certain cases of flight cancellation, you may be eligible for both compensation and a full refund. This article will specifically focus on the Loganair refund for cancellation.
2. How to Get a Refund From Loganair (for a Cancelled Flight)?
In which situations are you entitled to an airline refund for cancellation?
How to get a refund from Loganair for a cancelled flight?
2.1 UK Flight Cancellation Refund
Under Regulation UK261, you have the right to receive a full refund for flight cancellations, regardless of the reason for cancellation or timing. This means that if your flight is canceled, whether it’s due to extraordinary circumstances, technical issues, airline strikes, or other factors, you are entitled to a refund. It doesn’t matter where your flight is originating from or where it’s going, this regulation covers all flights operated by UK-registered airlines or airlines from the EU or EEA.
Obtaining a refund is a simple and straightforward process. In the event of a flight cancellation, you will be provided with information about the refund via email. Rest assured that claiming your refund is hassle-free and there are no complicated procedures involved. However, it’s important to note that refunds for flights with non-European airlines only apply to departures from European airports.
2.2 Extraordinary Circumstances
If your flight is operated by a UK-registered airline or an airline from the EU or the EEA, you are eligible for a refund even if it was cancelled due to extraordinary circumstances which are events out of the airline’s control.
Rest assured that, regardless of the circumstances, you are entitled to the refund. However, EU & UK flight cancellation compensation is not available if the cancellation is beyond the airline’s control.
2.3 Loganair Flight Cancellation Refund
Loganair, as a UK airline, follows UK laws (Regulation UK261).
If your Loganair flight gets canceled, you’re entitled to a full refund.
It doesn’t matter when the cancellation occurs, whether it’s months, weeks, or just a day before your scheduled departure. Loganair is obligated to provide a complete refund and will email you with detailed options, including the refund process. In most cases, you’ll need to log into the “Manage Booking” section and submit a refund request.
If you booked through a travel agent or tour operator, contact the travel agent directly for alternatives or a refund.
3. Loganair Refund For Cancellation or a New Flight?
When Loganair cancels your flight, you have two choices: a refund or a new flight.
The airline must give you this option. If you don’t want to continue with your travel plans, you can get a full refund from Loganair instead of rebooking. To avoid issues, make sure to request your refund promptly.
Remember, you can’t get both a refund and a new flight. You have to choose between a Loganair refund for cancellation or a new flight to your destination.
4. What to Do if Loganair Is Refusing Refund for Cancellation?
What should you do if Loganair refuses to provide a refund for your cancelled flight?
If this happens, there are steps you can take to address the situation. While it’s possible that Loganair may initially deny your request, it’s important to remind them of their obligations under Regulation UK261, specifically Articles 5 and 8. If this approach doesn’t lead to a resolution, it is recommended to reach out to the national enforcement body in the country from which your flight is scheduled to depart.
4.1 Can I Get Money Instead of a Voucher?
If Loganair offers you a voucher as an alternative to a refund, you don’t have to accept it. According to Regulation UK261, airlines must provide a payment via bank transfer if that is your preferred choice.
Therefore, if the airline attempts to persuade you to accept a voucher instead of a refund, remember that you have the right to decline without facing any consequences. If you have already been provided with a voucher, ensure that you request a refund directly onto your bank card.
5. Loganair Flight Cancellation Compensation or Refund?
Loganair flight cancellation compensation or refund? Which can you get?
In some cases, you may be eligible for both. To check eligibility, consider the timing and cause of the cancellation.
If Loganair cancels your flight less than 14 days before departure due to their fault (including technical issues), you have the right to a full refund or a new flight, plus compensation. The refund and compensation will be directly transferred to your bank account. You don’t have to accept flight vouchers.
If the cancellation is due to extraordinary circumstances like bad weather or natural disasters, you won’t get UK flight compensation. But you can get a refund or a new flight.
If the cancellation happened more than 2 weeks before departure, Loganair won’t provide flight compensation. However, you are entitled to a Loganair refund for cancellation.
Do you have more questions about a refund from Loganair for a cancelled flight, or Loganair flight cancellation compensation? Ask in the comments.